I cannot believe it’s the end of December and the close of another year. And a new year means one thing: new year resolutions. About two weeks ago the FitzMartin gang took a day away from the office to sit together as a group and talk about 2011, our successes, our failures, and our goals for 2012. A lot got accomplished, and we are excited about implementing our new ideas for our clients starting…NOW! Continue reading
Last week I was on the phone with a salesperson and it most instructive, though I’m sure that was not the salesperson’s intention. As I hung up the phone, I was thinking: Wow, I hope I never sound like this!
You should know that before the sales call I was already enthused about the product and ready to buy. I literally had the credit card at hand. I even told the salesperson in the first minute of the call– I’m ready to buy..today. I came away from the call wiser, but without the product. Instead, I had some reflections that I’d like to share with you. Continue reading
I recently presented to a sales team about digital technologies and “that social media thing.” They wanted to know what social media was and what they should be doing. They asked simple questions like, “Would it really be beneficial to have a facebook page?” or “How much time is this going to take out of my day?” I get questions like these quite a bit. They have heard about social media but they want to know what will work for them. Continue reading