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Episode 73
November 21, 2023
Unlocking Greater Market Share through Category Design
In this episode of the Centricity podcast, our host, Will Riley, meets with Eddie Yoon, one of the authors of The 22 Laws of Category Design: Name & Claim Your Niche, Share Your POV, And Move The World From Where It Is To Somewhere Different. They talk about the ultimate business strategy - category design - which uses a passion for change and the need to upend the status quo to drive innovation and growth.
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Episode 72
October 24, 2023
How to Create Urgency in Your Prospects
In this episode of the Centricity podcast, our host Will Riley meets with Jeremy Miner, author of The New Model of Selling: Selling to an Unsellable Generation. They discuss meeting new challenges as a seller.
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Episode 71
October 10, 2023
How to Build Digital Systems That Work for You
In this episode of the Centricity podcast, our host Will Riley meets with Connor Jeffers, the founder and CEO of Aptitude 8 and happily. They dig deep into digital systems and get specific about finding a tech stack that finds a balance between sophistication and efficiency.
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Episode 70
September 26, 2023
Behavior Science: Your Sales and Marketing Superpower
In this episode of the Centricity podcast, our host Sean Doyle meets with Cecilia Lang Ree, the Senior Product Manager at Biolinq. They discuss applying behavior science to create more effective, successful marketing strategies.
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Episode 69
September 12, 2023
The Three Most Damaging Sales Tactics
In this episode of the Centricity podcast, our host Sean Doyle sits down with Ian Altman, author of Same Side Selling, to talk through the three most damaging sales tactics.
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Episode 68
August 22, 2023
Top 5 AI Technologies for B2B
In this episode of The Centricity Podcast, our host Will Riley has Joseph Seo back on the podcast to discuss 5 AI you don’t know about (yet).
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Episode 67
August 8, 2023
How Sales and Marketing Can Regain Buyer Trust
In this episode of The Centricity Podcast, our host Sean Doyle meets with Timothy Hughes to discuss the power of social selling. Hughes is the author of Social Selling: Techniques to Influence Buyers and Changemakers, and he creates regular content for his 32,000 LinkedIn followers. Listen in to hear how social selling can impact your organization and your sales team.
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Episode 66
July 25, 2023
Is this the End of Cookies?
In this episode of The Centricity Podcast, our host Will Riley meets with Joseph Seo for Part 3 of our series on cookies (if you haven’t yet, check out Part 1 and Part 2).
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Episode 65
July 11, 2023
How to Engage More Effectively With Buyers
In today’s episode of the Centricity podcast, our host Sean Doyle meets with NYT-bestselling author Jonah Berger to discuss his book Magic Words. They discuss the science behind the impact of the words and how we can increase our impact simply by consciously adjusting the way we communicate.
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Episode 64
June 27, 2023
How a Refined B2B Buyer Journey Revolutionizes To-Market Efficiency
In this episode of the Centricity podcast, Sean Doyle meets with Antonia Wade, Global CMO for PwC and the author of Transforming the B2B Buyer Journey: Increase Leads, Maximize Conversion Rates and Build Loyalty. Wade draws on years of experience as a CMO to bring us the truth of what works, even when that flies in the face of what we have been taught.
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Episode 63
June 13, 2023
The Executive Guide to Strategic AI
In today’s episode of the Centricity podcast, our host Sean Doyle meets with Harvey Nix to take a deep dive into the strategic use of AI to creatively add to your sales processes. Nix shares his screen to show you how to write GPT-4 prompts that will get you great output, so check out the video version of the episode!
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Episode 62
May 30, 2023
Transformational Growth: Navigating M&As for Market Breakthroughs
In today’s episode of the Centricity podcast, our host Sean Doyle sits down with Izach Porter to discuss navigating M&As as a middle-market companies and maximizing outcomes using proven methods.
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Episode 61
May 2, 2023
ChatGPT for B2B
In today’s episode of the Centricity podcast, our host Will Riley meets with Joseph Seo to talk about ChatGPT and discuss how business executives can utilize it in their business.
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Episode 60
April 18, 2023
An Executive's Guide to Sales and Marketing Alignment
In today’s episode of Centricity, our host Sean Doyle meets with Rom LaPointe to discuss LaPointe’s guide to aligning sales and marketing, and why it is important.
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Episode 59
April 4, 2023
A C-Suite's Guide to Creating a Healthy Company Culture
In today’s episode of Centricity, our host Sean Doyle meets with Rom LaPointe to discuss LaPointe’s experiences with creating a healthy company culture, and why it’s important.
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Episode 58
March 21, 2023
Solve the Problem of Selling
Ian Altman is an esteemed business coach and consultant with a proven track record of elevating companies to billion-dollar valuations. In today’s episode of Centricity, our host Sean Doyle sits down with Ian Altman to discuss the fundamentals of Same Side Selling (SSS).
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Episode 57
March 2, 2023
Converting Commitments in Late Stage Sales
We all know building trust is vital for success as a salesperson and in business. In today’s episode of Centricity, our host Sean Doyle meets with Phil Gerbyshak to discuss the importance of trust, how sellers often miss it, and how to utilize “why now?” questions.
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Episode 56
February 21, 2023
Level up with Microcredentials from HubSpot Academy
Microcredentials are popping up more and more in the workplace. However, a lot of sellers and B2B businesses don’t realize just how POWERFUL microcredentials can be. In today’s blog post, we’ll go over what they are, why they’re important, and where you can get microcredentials.
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Episode 55
February 7, 2023
Keys to Closing Executive-Level Deals
Appealing to the emotional thinking of sellers, executives especially is PARAMOUNT. In today’s episode of Centricity, our host Sean Doyle meets with Tim Riesterer to discuss how you can better optimize your sales and marketing teams to more efficiently meet the revenue goals you’re trying to meet.
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Episode 54
January 26, 2023
Optimizing Your Marketing Department
In the US, 1 TRILLION dollars is lost every year because sales and marketing teams don’t coordinate together. In today’s episode of Aligned, our host Sean Doyle meets with Tim Parkin to talk about how to optimize your marketing and sales departments.
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Episode 53
January 11, 2023
Why Sales Teams Don't Trust Marketers
According to LinkedIn, a whopping 1 TRILLION dollars are lost per year because sales teams and marketing teams don’t coordinate together. In today’s episode of the Aligned Podcast, our host Sean Doyle goes over how you CAN coordinate your sales and marketing teams to avoid losses and improve profits.
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Episode 52
December 20, 2022
Commitment: Answering the C-Suite's Most Pressing Questions
In this episode of Aligned Sean and guest Donald Kelly, The Sales Evangelist continue their discussion on how important getting the private commitment is before you can get the public commitment to move your deal forward. Obtaining both private and public commitment will take you on the path to close your deals.
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Episode 51
December 9, 2022
Commitment: Don't Lose Deals to Indecision
On today’s episode of Aligned, Sean and guest Donald Kelly, The Sales Evangelist discuss the importance of both private and public commitment in the marketing and sales process.
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Episode 50
November 17, 2022
Helping Relationships: Selling to B2B Buyers in a B2C World
In today’s episode of Aligned, our host Sean talks with the Sales Evangelist, Donald Kelly, to discuss late-stage sales, self-help, and five application models that you can apply to late-stage selling.
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Episode 49
November 2, 2022
Helping Relationships: Understanding the Buyers Point of View
In today’s episode of Aligned, our host Sean talks with the Sales Evangelist, Donald Kelly, to discuss late stage sales and explore the best practice of building frictionless buyer journeys and understanding the buyers point of view.
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Episode 48
October 18, 2022
Countering: Sell Backwards
In today’s episode of Aligned, our host Sean continues his conversation with the Sales Evangelist, Donald Kelly, to discuss the centricity model and how limiting bad customer behaviors can help generate more sales for your organization.
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Episode 47
October 10, 2022
Countering: The Customer Isn't Always Right
Sales and marketing alignment is critical for middle-market companies to either expand into enterprise territory or increase revenue for long-lasting company success. In today’s episode of Aligned, our host Sean is joined by the Sales Evangelist, Donald Kelly, to discuss the centricity model.
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Episode 46
September 20, 2022
Environment Management: Gifts and Late-Stage Sales
In today’s episode of Aligned, Sean wraps up his three-part series with Donald Kelly by discussing proper gift-giving and how any seller can build and maintain relationships with their prospects.
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Episode 45
September 13, 2022
Environment Management: Cues and Buyer's Retreat
Even when a buyer is satisfied with their current provider of a service, 80% will still consider buying elsewhere. How can sellers build value and demonstrate the effectiveness of an organization to late-stage clients?
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Episode 44
August 18, 2022
Environment Management: Keys to a Scalable Sales Pipeline
In the end, the goal of every sales and marketing department is to help their organization close more deals. In today’s episode of Aligned, Sean is joined by sales expert and founder of The Sales Evangelist Donald Kelly in the first of a three-part series.
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Episode 43
July 25, 2022
Marketing Myths and Misconceptions
On today’s episode of Aligned, Sean is joined by digital marketing devotee Ed Rusch. Ed is passionate about customer experiences and is the current CMO of Blue Ridge. In a three-part series, Ed will articulate his major takeaways from his years of experience in the marketing space.
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Episode 42
July 5, 2022
Mastering Rewards to Close More Deals
Both sellers and marketers can and should use reward-driven behavior to establish rapport and build relationships with potential buyers.
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Episode 41
June 22, 2022
The Next Steps: Working with Net Promoter Scores to Fuel Growth
A net promoter score is one of the best market research metrics available. With it, you can determine if a user is a potential promoter of the product, service, or company.
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Episode 40
June 7, 2022
The Missing Link to More Revenue: Standing up a SDR Department - Part 3
Today’s episode of the Aligned Podcast continues Sean’s discussion with guest Ed Rusch, Chief Revenue Officer at Deck Commerce, to understand the best way to construct a high-functioning SDR department.
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Episode 39
May 24, 2022
The Missing Link to More Revenue: Standing up a SDR Department - Part 2
Today’s episode of the Aligned podcast continues into part two of our three-part series featuring Ed Rusch. Ed has served as Chief Marketing Officer for several different companies, and his efforts yielded significant parts of their success.
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Episode 38
May 10, 2022
The Missing Link to More Revenue: Standing up a SDR Department - Part 1
Today’s episode of the Aligned podcast launches a three-part series featuring Ed Rusch. Ed has served as Chief Marketing Officer for several different companies, and his efforts yielded significant parts of their success.
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Episode 37
April 26, 2022
How a Data-Driven View and Integrated Toolset Impacts the Full Sales Cycle - Part 2
In today’s episode of Aligned, we continue our conversation featuring FitzMartin’s Sean Doyle and Hubspot’s Jordan Benjamin. In this second-part conversation, Jordan discusses the importance of understanding how data-driven decisions and an integrated toolset impact your sales cycle.
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Episode 36
April 13, 2022
How a Data-Driven View and Integrated Toolset Impacts the Full Sales Cycle - Part 1
Today’s episode of Aligned is a section from Fitzmartin’s webinar featuring Hubspot’s Jordan Benjamin and Fitzmartin’s Sean Doyle to discuss what Presidents, CEOs, and any middle-market leaders need to know when analyzing technology solutions.
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Episode 35
March 29, 2022
When to Outsource: Prospecting Alignment for Sales and Marketing
Outsourcing and hiring new talent is a natural outgrowth of scaling a business. But how can a small or mid-sized company do this process effectively while retaining a full funnel? In today’s episode of Aligned, Sean is joined by the founder of Sales Schema, Dan Englander.
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Episode 34
March 15, 2022
The Death of the Cookie: Understanding Internet Privacy - Part II
Today’s episode of Aligned continues Sean and guest Will Riley’s discussion on internet privacy changes and what it means for your marketing efforts in 2023. As a RevOps expert, Will shares his (inadvertent) first hand experience with terms of use issues.
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Episode 33
March 1, 2022
The Death of the Cookie: Understanding Internet Privacy - Part I
As the third-party digital cookie begins to crumble, what does that mean for marketing professionals? In today’s episode of Aligned, Sean and FitzMartin’s Revenue Operations Director Will Riley discuss the implications of upcoming internet privacy changes and outline tactics to maintain effective digital marketing in 2023.
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Episode 32
Feb 15, 2022
The Art of Storytelling: Part II
Continuing from our last episode, today’s episode of Aligned is the second half of Sean’s conversation with Taylor on storytelling. Check out the episode to learn how you, as a business executive or marketer, can implement storytelling best practices into your business. (And be sure to check out the previous episode for the entire conversation.)
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Episode 31
Feb 1, 2022
The Art of Storytelling: Part I
In today’s episode of Aligned, we’re taking a look through the Aligned Archives to relisten to Sean’s conversation with commercial film director Taylor Robinson in this two-part episode. The topic? The art of storytelling.
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Episode 30
Jan 12, 2022
How and Why You Must Prioritize The Development of Employees
On today’s episode of Aligned, we’re rerunning a fan-favorite episode featuring Sean’s interview with Luke Allen, President of OHD, about finding, developing, and retaining A-level employees. As we enter the new year, fostering positive relationships with your team is critical to creating the culture and atmosphere that retains them.
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Episode 29
Jan 10, 2022
We Overlook Emotional Value Despite Its Importance to Our Clients
B2B professionals often focus exclusively on revenue gain and cost reduction as ways to provide value to customers, overlooking an incredibly useful value proposition: emotional value. In today’s episode of Aligned, Sean discusses the importance of delivering value to customers to drive sales, utilizing several frameworks to understand just how you can develop and showcase value as an organization.
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Episode 28
Dec 30, 2021
Why Your Company Must Proactively Seek Great Talent
In today’s episode of Aligned, Sean is pulling a fan-favorite episode from the archives: his conversation with Luke Allen about how to attract, develop and retain talent. Luke Allen is the CEO of OHD, an international company specializing in inside sales, outside sales, and sales reps.
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Episode 27
Nov 29, 2021
Looking Back/Looking Forward - The Secret To Closing More Deals
The ultimate goal for salespeople is pretty simple - to close more deals. But how do we make that happen? Today’s episode of Aligned is a rerun of Sean’s guest appearance on The Sales Evangelist Podcast hosted by Donald Kelly. The pair discusses the science-based approach to sales and marketing (and the alignment between the two) that Fitzmartin specializes in to drive revenue for clients.
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Episode 26
NOV 11, 2021
The Power of Revenue Operations For Small-to-Medium Sized Businesses
On today’s episode of Aligned, we’re pulling out an all-time favorite episode featuring our first episode with Will Riley that benefits virtually any business owner looking for simple changes that can lead to high impact across your business’s performance. The secret? Revenue operations!
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Episode 25
Nov 2, 2021
Why Frameworks Are Necessary for the Creative Mind
We know it goes against the typical belief. So how does structure liberate creativity? For any group of people, whether an acting troupe, a film set or a marketing department, operating within a framework is the key to creating content that best reaches your set goals. On today’s episode of Aligned, Sean is joined by actor, writer, producer, coach, and speaker Michael Allosso to discuss why structure doesn’t limit creativity; it liberates it.
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Episode 24
Oct 19, 2021
Applying Incrementalism to Develop Sustainable Company Growth
In the conclusion of Sean’s series with Blue Ridge’s CMO, Ed Rusch, Ed and Sean discuss the importance of incrementalism. In a field filled with explosive growth, particularly one burgeoning with new technology, tactics, and strategies, finding a route to sustainable but progressive growth is necessary to achieve lasting success.
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Episode 23
Oct 5, 2021
Macroeconomic Marketing: Using Financial Systems to Guide Marketing Strategy
Marketing has universal truths that guide how to operate best to marketing initiatives. Today’s episode of Aligned is a continuation of our conversation with guest Ed Rusch. He and Sean discuss how these truths, which Ed discovered by working in the supply chain for oil and gas, can be applied for any marketing strategy.
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Episode 22
Sept 21, 2021
Marketing Myths and Misconceptions
On today’s episode of Aligned, Sean is joined by digital marketing devotee Ed Rusch. Ed is passionate about customer experiences and is the current CMO of Blue Ridge. In a three-part series, Ed will articulate his major takeaways from his years of experience in the marketing space. Today’s topic? Common myths and misconceptions of executive-level marketing.
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Episode 21
Sept 07, 2021
The Art of Storytelling: Part 2
Continuing from our last episode, today’s episode of Aligned features another conversation with Taylor on storytelling. Check out the episode to learn how you, as a business executive or marketer, can implement storytelling best practices into your business.
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Episode 20
Aug 24, 2021
The Art of Storytelling: Part 1
Storytelling isn’t just a way to share your business’s stories and information; it’s a way to connect with audiences. It’s a way to make connections between you, your products, and the emotions you elicit in your audience. In today’s episode of Aligned, Sean is joined by commercial film director Taylor Robinson in this two-part episode to discuss the art of storytelling.
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Episode 19
Aug 6, 2021
One Simple Strategy to Add Value to Customers in Meaningful Ways
Today’s episode of Aligned is all about: value. But what does value even mean? From a practical standpoint, value leads to increased margins, more effective sales, and increased revenue. But value isn’t just practicality; there’s a depth involved. Sean Doyle dives into the meaning of value and how to provide that value for clients and customers.
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Episode 18
July 22, 2021
Relationships Are Tricky, But The One Between Sales and Marketing Shouldn't Be
On today’s episode of Aligned, Sean is rejoined by President of OHD Luke Allen to discuss the sales and marketing relationship. The two departments are often thought of as a water and oil mixture - two necessary components that don’t work well together. In today’s episode, we’re going to find out why (and how to change it.)
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Episode 17
July 14, 2021
How to Foster Innovation to Drive Company Strategy
Will and Sean conclude their 5 for 15 Rev Ops series with the discussion of a critical (yet often unrecognized) component of business development: innovation. But how does innovation play into revenue operations? Check out today’s episode of Aligned to find out.
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Episode 16
June 22, 2021
Strategy or Tools? How to Navigate the Right Marketing Technology Solution(s)
As we wrap up our series on revenue operations, it’s time for a conversation about a driving force behind the expansion and problem-solving for businesses: marketing technology.
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Episode 15
June 1, 2021
The Importance of Customer Success When Creating Marketing Initiatives
On today’s episode of Aligned, we’re entering part three of our five and fifteen series about revenue operations. Specifically, this episode focuses on customer success.
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Episode 12
April 20, 2021
The Power of Revenue Operations for Small-to-Medium Sized Businesses
Will Riley is an expert on revenue operations here to discuss why businesses should care about revenue operations and to explain what it does and why it’s booming. This conversation is the first of five more to follow about rev ops.
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Episode 14
May 18, 2021
Why the Handoff Between Marketing and Sales is So Important
This is part two of an ongoing conversation about Rev Ops and why it’s such a big focus right now. Sales and marketing alignment is tied to revenue. Today we’re talking about the stage when someone has moved from preparing to buy to actually taking action.
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Episode 13
May 4, 2021
Address Front-of-the-Funnel Demand Generation to Begin Improving Rev Ops
This conversation is part of our continuing discussion around revenue operations and why it’s such a big focus right now. Rev ops is a function that consolidates, organizes, and improves communication between three teams that are typically siloed: marketing, sales, and customer success.
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Episode 11
April 06, 2021
We Overlook Emotional Value Despite Its Importance To Our Clients
Though we often focus immediately on revenue gain and cost reduction, we tend to overlook emotional value despite its importance to our clients. It’s a little-used lever that can help them improve their standing with their bosses and that can help us close deals.
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Episode 10
March 16, 2021
The Value of Culture in Retaining Great Talent
Continuing our series on sales culture and talent, we’re talking with Luke Allen about retaining great talent on the heels of our discussions about attracting and developing that talent.
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Episode 9
March 02, 2021
How and Why You Must Prioritize the Development of Employees
Luke Allen, President of OHD, and an expert in sales culture, returns to follow-up on the Attract episode, in which he and Sean Doyle discussed how to bring in A-players. The next part of the conversation centers around how to develop those people.
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Episode 8
February 16, 2021
Why Your Company Must Proactively Seek Great Talent
Today’s conversation offers three sets of ideas about sales culture, and specifically about how to attract, develop, and retain talent.
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Episode 7
February 09, 2021
Good Company Culture Will Improve Your Sales Force
Sean Doyle and Luke Allen discuss sales culture, which has become an important conversation in the workplace, in coaching, and in consulting because it’s another lever we can pull.
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Episode 6
May 20, 2020
The Value Triad
An exploration of sales technique that goes beyond selling based on promises of increased revenue or decreased costs.
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Episode 5
May 18, 2020
Terrible Sales Emails
Sean Doyle and Lee Knight share some of the more poorly written sales emails they’ve received lately, and provide insights to help you improve your own writing.
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Episode 4
February 26, 2020
Sales Enablement
Anna Svarney, Will Riley and Sean Doyle discuss the growing use of “sales enablement” to drive more conversions of late-stage sales opportunities.
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Episode 3
January 27, 2020
The Role of Marketing in Late-Stage Sales, Part 2
Sean and Luke Allen continue their conversation about challenges and opportunities for marketing in closing late-stage prospects.
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Episode 2
December 17, 2019
The Role of Marketing in Late-Stage Sales, Part 1
Sean speaks with Luke Allen, SVP of Occupational Health Dynamics (OHD) about challenges and opportunities for marketing in closing late-stage prospects.
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Episode 1
May 31, 2019
Marketing Technology: Making Sense of the Madness
Sean talks with Lori Sullivan, marketing director at Fleetio, about building a marketing team, and the central role of marketing technology.
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Episode 64
June 27, 2023
How a Refined B2B Buyer Journey Revolutionizes To-Market Efficiency
In this episode of the Centricity podcast, Sean Doyle meets with Antonia Wade, Global CMO for PwC and the author of Transforming the B2B Buyer Journey: Increase Leads, Maximize Conversion Rates and Build Loyalty. Wade draws on years of experience as a CMO to bring us the truth of what works, even when that flies in the face of what we have been taught.
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